We understand your concerns about the cost of your healthcare, and we're here to help you find financial assistance if you need it.
If you choose to send your bill to your insurance company, or do not have insurance to cover your services, you must pay "up front" for services at the time of your visit. However, if you are unable to pay your bill due to insufficient insurance coverage, no insurance coverage, or limited income, we have staff available to assist you in applying for financial assistance through the following sources:
State Agency Programs: We'll help you determine if you qualify for a variety of state agency programs.
Medicaid: We can help you determine whether you qualify for Medicaid benefits, and help you apply for Medicaid if you are unable to go to your local DSS office.
Hospital Discounts: You may qualify for discounts on your balance owed. Hospital discounts are determined using criteria such as household income, asset and other fund sources available, considered in relation to total amount owed.
Based upon these criteria, you may be eligible to receive a 25%, 50%, 75% or a 100% discount. Mission Hospital's financial assistance policy utilizes household income guidelines published by the Health and Human Services department to determine discount eligibility. Our staff can assist you in making application for a discount.
There are also a variety of state agency assistance programs available to North Carolina residents. Our staff can help you determine if you qualify for help from these programs. For further information contact us at (828) 213-1590 or (800) 848-8732, extension 31590.
To make a payment or apply for financial assistance, visit our Business Office or call our Customer Service Center:
(828) 213-1500 or (800) 848-8732
M - F, 8:00 a.m. - 4:30 p.m.